“acc solutions exceeded our expectations. The process for repair and maintenance orders to field technicians (Service Assignment) has become much more transparent and efficient thanks to the PDF module of the “Service Champion”. The error rate could be reduced almost to zero. At the push of a button, the management sees all KPIs for aftersales internationally. ”
acc solutions has created a process for our new additional service, which connects suppliers, customers and Hertz branches. Thanks to the service champion, we also have reporting & controlling at the click of a mouse!