You want to simplify and optimise your operations and processes

Would you like to introduce new processes?
Would you like to organise workflows efficiently?
Would you like to promote teamwork?
Would you like to increase collaboration and promote continuous improvement?
The entire acc solutions Team is motivated to help you succeed and become more efficient!

Know-how

on demand. Outstanding know-how from the entire acc solutions AG Team is available for you. Thanks to the diversity and broad experience the team finds the most suitable solutions for your business processes.

Development

Thanks to the experienced acc solutions Team you progress fast and reach your goals. The acc solutions Team helps on the strategy, process and technology side to reach better results. The acc solutions team delivers, be it the SaaS Service Champion, a new datawarehouse, live Cockpits, API interfaces, an application redesign, new innovative products or processes. acc is here for your success.

Successful customer support process redesign, Introduction of the Okomo Chat and Video solution for BMW Bühler's customers in Switzerland.

What the customers of acc solutions want to to tell you...
Click now on the success stories!

„acc solutions professionally analyzed our requirements and optimally implemented our processes in their Service Champion platform. Thanks to transparent communication, initial information has been improved massively.“

Nils Kerner, Kreditoren-management, Swisscom

"Acc solutions exceeded our expectations. The process for repair and maintenance orders to field technicians (Service Assignment) has become much more transparent and efficient thanks to the PDF module of the "Service Champion". The error rate was reduced to virtually zero! "

André Nägeli, Head of Customer Service Coesia, Hapa AG

"For our new additional service Hertz HotSpot, acc solutions has created the business process that connects suppliers, customers and all Hertz stations with each other. Thanks to the Service Champion we now have live reports and controlling at the click of a mouse!"

Nick Heinert, HIP & Revenue Manager, Hertz Switzerland

"In sales we benefit greatly from the newly created transparency that we have achieved thanks to acc solutions!"

Daniel Steiger, Leiter Verkauf und Marketing, EMCH

"Since the introduction of the Service Champion, the event organization has been running efficiently and in a structured manner. Urgencies are detected early. "

Markus Aerni, CEO, viceversa

"We are thrilled with the increase in efficiency we have achieved thanks to the professional advice of acc solutions and the commitment of the Service Champion."

Michael Scheu, Hotline Support, Laetus

"Thanks to the close cooperation with acc solutions, the staff in the Swisscom shops are planned precisely according to day, time and location."

Nicole Hardegger, Strategie Planung, Swisscom Schweiz AG

Das acc solutions Team
Das acc solutions Team
acc solutions customers and partners
Read the success stories now!

Customers

Partners

acc solutions works with local partners to create regional value.

100% locally made, long-term, stable partnerships are extremely important to acc solutions.

Sustainability, trust and shared values count for us!

Read the latest acc solutions articles
Expand your know-how with the latest findings from the business world.
Allgemein
acc solutions AG

Service Desk im Maschinenbau

Service Desk im Maschinenbau Schweizer Qualität im Maschinenbau ist weltbekannt und „Swissmade“ ist hoch im Kurs, auch wenn der Konkurrenzdruck und die Frankenstärke viele Firmen vor grosse Herausforderungen stellen. Die Erwartung an die Qualität steigt bei den Kunden. Viele Käufer sind bereit, für beste Qualität mehr zu investieren, z.B. können Maschinenbauer im Geschäftsbereich Service & Support grössere Umsätze mit interessanten

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Allgemein
acc solutions AG

Befreien Sie sich von der E-Mail Flut

Befreien Sie sich von der E-Mail Flut Mitarbeitende verbringen viel Zeit mit E-Mails und häufig empfinden sie deren Nutzung als Störfaktor. In kurzen Abständen empfangen Mitarbeitende neue E-Mails, öffnen diese und werden so ständig in ihrer Arbeit unterbrochen. Um die Konzentration wieder für die ursprüngliche Aufgabe aufzubauen, braucht es bis zu 20 Minuten. Diese Unterbrechungen machen die Mitarbeitenden und die

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Security
acc solutions AG

„Shellshock“ – Die Server von acc solutions sind sicher!

“Shellshock” – Die Server von acc solutions sind sicher! Kein halbes Jahr nach dem Heartbleed-Bug versetzt eine neue Sicherheitslücke die Internet-Welt in Aufregung: «Shellshock» soll nicht nur Server im Internet betreffen, sondern auch unzählige weitere Geräte. acc solutions AG hat alle Server sofort nach Veröffentlichung der Shellshock Nachricht aktualisiert und die Sicherheitslücken behoben. Mehr Informationen zu „Shellshock“ finden Sie im

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